Emeraldflorist is a secure website. We do not store your payment details at all, digitally or otherwise. We retain your information for ordering purposes only. Payment authorisation is through a real time credit card processing system. We do not handle or see your Credit Card number at anytime throughout the order process.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. The type of information we will collect about you includes: your name, address, telephone number and email address. We will never share your confidential information with anyone, and will not e-mail you in the future unless you have given us your consent.

You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening, however, the Shopping Basket, Checkout and Registration features of our website will not work correctly. For further information about cookies and how to enable them please click here.

If you have any questions/comments about privacy, you should contact us.